🛡️ Privacy Policy for Wasseli.com

Effective Date: 01/01/2025

Owner: Orient Tech Solution

Location: Baalbak, Lebanon

1. Introduction

Wasseli.com, operated by Orient Tech Solution in Beirut, Lebanon, is committed to protecting the privacy of all users—whether you're a Seller, Client, or Delivery Personnel. This policy explains how we collect, use, and safeguard your personal data in accordance with Lebanon’s Law No. 81/2018 on Electronic Transactions and Personal Data.

2. User Roles and Data We Collect

Role Data Collected
Seller Name, business details, contact info, product listings, bank/payment details
Client (Portal User) Name, email, phone, shipping address, order history, payment info
Delivery Personnel Name, contact info, location tracking (during delivery), delivery logs

We also collect general data such as IP address, device type, and browser information for all users.

3. How We Use Your Data

  • Sellers: To manage product listings, process orders, and receive payments
  • Clients: To place orders, receive deliveries, and get support
  • Delivery Personnel: To assign deliveries, track routes, and confirm order fulfillment
  • For all users: To improve platform functionality, ensure security, and comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

  • Your explicit consent
  • Contractual necessity (e.g., order fulfillment)
  • Legitimate business interests
  • Legal compliance

5. Data Sharing and Disclosure

We may share data with:

  • Payment gateways and logistics partners
  • Delivery personnel (client address and contact info for delivery)
  • Sellers (client order details)
  • IT and support service providers
  • Legal authorities if required

We do not sell personal data to third parties.

6. Data Security

We use:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Role-based access controls
  • Regular audits and staff training

7. User Rights

All users have the right to:

  • Access and correct their data
  • Request deletion
  • Object to processing
  • Withdraw consent

To exercise these rights, email privacy@wasseli.com

8. Cookies and Tracking

We use cookies to:

  • Maintain session state
  • Personalize user experience
  • Analyze site usage

You can manage cookies via your browser settings.

9. Location Tracking (Delivery Personnel)

Delivery personnel may be tracked during active delivery sessions to ensure timely and accurate service. Location data is not stored beyond delivery completion.

10. International Transfers

If data is transferred outside Lebanon, we ensure protection through legal safeguards and secure protocols.

11. Changes to This Policy

We may update this policy. Changes will be posted with the updated effective date.

12. Contact Us

Orient Tech Solution

Beirut, Lebanon

📧 info@wasseli.com