📜 Terms of Service for Wasseli.com

Effective Date: 01/01/2025

Owner: Orient Tech Solution

Location: Baalbak, Lebanon

1. Acceptance of Terms

By accessing or using Wasseli.com, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using the platform.

2. User Roles and Responsibilities

🛍️ Sellers

  • Must provide accurate product descriptions, pricing, and availability.
  • Are responsible for fulfilling orders and maintaining product quality.
  • Must comply with Lebanese commercial and consumer protection laws.
  • Agree to pay any applicable platform fees or commissions.

👤 Clients (Portal Users)

  • Must provide accurate personal and payment information.
  • Agree to use the platform for lawful purchases only.
  • Are responsible for reviewing product details before placing orders.

🚚 Delivery Personnel

  • Must follow assigned delivery routes and respect client privacy.
  • May be tracked during active delivery sessions for operational purposes.
  • Are responsible for confirming successful deliveries via the platform.

3. Account Registration

Users must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Maintain the confidentiality of login credentials

Orient Tech Solution reserves the right to suspend or terminate accounts for violations.

4. Transactions and Payments

  • Payments are processed securely via third-party gateways.
  • Wasseli.com is not liable for delays or failures caused by payment processors.
  • Refunds and cancellations are subject to seller-specific policies and Lebanese law.

5. Platform Usage

Users agree not to:

  • Post false, misleading, or illegal content
  • Interfere with platform operations or security
  • Use bots or automated systems to access the site

Violations may result in account suspension or legal action.

6. Intellectual Property

All content, trademarks, and software on Wasseli.com are owned by Orient Tech Solution or its licensors. Users may not copy, modify, or distribute content without permission.

7. Privacy and Data Protection

Use of the platform is subject to our Privacy Policy, which outlines how personal data is collected, used, and protected in accordance with Lebanese Law No. 81/2018.

8. Limitation of Liability

Orient Tech Solution is not liable for:

  • Product defects or delivery delays caused by sellers or delivery personnel
  • Losses resulting from unauthorized account access
  • Indirect or consequential damages

9. Termination

We may suspend or terminate access for violations of these terms, fraudulent activity, or legal non-compliance. Users may also delete their accounts at any time.

10. Governing Law

These Terms are governed by the laws of the Republic of Lebanon. Any disputes shall be resolved in the courts of Beirut.

11. Changes to Terms

We may update these Terms periodically. Continued use of the platform after changes implies acceptance.

12. Contact

For questions or concerns:

Orient Tech Solution

Beirut, Lebanon

📧 info@wasseli.com